The career path of virtual assistant services is no different from that of a superhero. You need to be able to master not just the skills of communication and similar soft skills but also a bunch of miscellaneous hard skills that are aimed at making your client’s work more manageable and efficient. You need to pair these skills with other soft skills, such as time management, good communication and intuition where it counts. Some of them can be like:
1. Calendar management
Your client’s productivity is based on a thoroughly fleshed and organized calendar. Don’t be shy; consult with your client and take the wheels. Be it scheduling meetings, talking to their clients or telling them when their next coffee break is going to be.
2. Email marketing
One thing about being a VA is that you get free reign over your clients’ professional emails. That’s not to snoop around, of course, but to help them communicate with their appointments better. As a VA, you should let your client know when they have a high-urgency message. Make sure you have great communication skills and take over the communication and emailing back part of things if your client is up for it. You can even include email marketing in this.
3. Transaction coordination
To keep any business running, your client will need to know their cash flow like you know your morning routine. Making mistakes here is a quick way to dig an early grave for any business. As a VA, one of the most important skills you can learn is knowing how to bookkeep for your client.
4. Social media
Social media accounts, websites, etc., are the building blocks of any business or endeavor. Consider this your client’s online address. As a VA, you must help your client manage and run things smoothly, updating the pages and posting regularly. If there are any broken links or glitches, let your client know it needs updating.
5. Client listings
Documenting all the information of your client’s audience and customers is a crucial part of any VA role. This includes things like financial statements, contracts, and other agreements, so the fact that you need to keep them safe with your life is no overstatement.
Wrapping Up
This brings us to a close on some of the most important skills you need to have as a VA. Of course, you must remember that these will not work unless you are able to pair them with your soft skills, such as effective communication and time management. Make sure you maintain good communication with your clients throughout the process and guide them on how you can help them to the best of your abilities.
